The following conditions apply:
For postage and packing you pay 4,95€ within Germany per order. Shipping is free of charge for all orders over 50€ within Germany only. For international shipping, we charge a fixed price of 9,90€.
Delivery of ordered items:
The shipment takes place within Germany using Deutsche Post and DHL. The respective parcel service offers on its homepage a tracking and tracing system.
When you order before 15 o’clock, we will process the order the same day. Friday after 15 o’clock any incoming orders will be processed the following Monday. Usually the postage handling time takes 1-2 business days, if the delivery address is in Germany. Deliveries to Austria takes 2-4 days. Other European and International orders can take up to 7 working days.
Terms of payment
You have 3 payment options:
– Payment by bank transfer
– Payment by PayPal
– Payment by credit card
The cancellation period begins from the time of confirmed delivery by respective courier, delivery company, pick up or mail service (Deustche Post). From this time on you have fourteen days to cancel or change your order.
For questions, please find our contact details under Contact us or inside the Imprint.